Sydney Harbour Ferries

Harbour City Ferries [HCF] has selected Tambla Workforce Management Solution Microster, as a core component for its’ fully integrated HR/Rostering/Award Interpretation/Payroll solution. Harbour City Ferries operates multiple ferry services in the Transport for NSW cluster and is a collaboration of Transdev & Transfield Services, both leading providers of transportation & logistics services.

Tambla’s workforce planning, rostering and costing functionality provide HCF with a fast, flexible system to quickly plan and allocate personnel for daily operations. Tambla plans the forecasting of resources, based on timetables, staffing and asset availability in a dynamic operation.

HCF chose Microster due to its ability to automate timesheets, allocate available shifts based on skills, cost and suitability, and optimise labour costs through web-based self-service and mobility modules. HCF employees can access both available and allocated shifts, bid for leave and shifts via mobile and online devices and receive approvals signed-off via an automated workflow. Adam O’Halloran, IT Manager at Harbour City Ferries, said, “We reviewed several options but selected Tambla based on its overall cost, flexibility and feature functionality. We‘ll now be able to proactively manage labour costs and optimise our utilisation while supporting our compliance and safety regulations. We believe Tambla  will substantially improve our workplace operations and overall  business performance.”

The Tambla solution will also automate award interpretation, provide an audit trail on all rostered hours in accordance with relevant industrial awards and enterprise agreements, allocate resources, cater for demand, record profitability of day to day operations and monitor fatigue management.

Tambla will integrate with various core systems such as HCF’s “Chris 21” payroll and HR software and “Kaba” access control system. Tambla will automate a large number of manual business processes currently in spreadsheets and replaces the [US based] Kronos system.

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